Ong Chin Leng Product Marketing | Growth | Branding
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Singapore
Marketing leader with 10+ years of driving adoption, engagement, and full-funnel growth across APAC, EMEA, and the Americas. Skilled in developing data-driven, full-funnel programs that improve acquisition efficiency, retention, and GMV impact.
Also available in
English | Mandarin | Japanese
—————— Recommendations ——————
Product Review
Simon Dale, Managing Director, Adobe
Nathaniel Boon,Deputy Director, International Investments at SP Group
Vivien Pinto,NAM Application Support Operations Manager
—————— EXPERIENCE ——————
Product Description
- Product Marketing
- Growth Strategy
- Go-To-Market Planning
- Product Localization
- Consumer Insights
- Data Analytics
- Performance Optimization
- Campaign Strategy
- Product Localization
- Storytelling
- KOL Marketing
- Cross-Functional Leadership
Head of Partner Marketing (Brand and Product Marketing)
Trip.com Group (Singapore)
Mar 2023 – Jun 2025
• Drove end-to-end user growth programs across APAC, boosting adoption by 30% through localized acquisition playbooks, funnel optimization, and A/B testing of creatives and landing experiences.
• Partnered with product and data teams to analyze CAC, LTV, and drop-off points, driving a 13% lift in active-user conversion and enhancing retention through personalized engagement loops.
• Executed full-funnel marketing campaigns, including Mega Sales (11.11 and 6.18) and co-branded partner events that delivered double-digit GMV growth, enhanced conversion rates, and increased repeat-user retention.
• Scaled social, influencer, and performance marketing programs, generating 300% growth in digital engagement and building sustained top-of-funnel demand through culturally relevant campaigns.
• Built localized messaging and CRM frameworks for 5+ product verticals, improving sales readiness and accelerating adoption by ensuring consistent value communication and cross-market alignment.
• Partnered with product and data teams to analyze CAC, LTV, and drop-off points, driving a 13% lift in active-user conversion and enhancing retention through personalized engagement loops.
• Executed full-funnel marketing campaigns, including Mega Sales (11.11 and 6.18) and co-branded partner events that delivered double-digit GMV growth, enhanced conversion rates, and increased repeat-user retention.
• Scaled social, influencer, and performance marketing programs, generating 300% growth in digital engagement and building sustained top-of-funnel demand through culturally relevant campaigns.
• Built localized messaging and CRM frameworks for 5+ product verticals, improving sales readiness and accelerating adoption by ensuring consistent value communication and cross-market alignment.
Regional Product Marketing Lead, CX & Ventures
Grab (Singapore)
Mar 2022 – Jul 2022
• ed go-to-market execution for Grab’s superapp and new ventures across 8 ASEAN markets, aligning cross-functional teams and localized value propositions to drive user adoption growth and improve funnel conversion efficiency.
• Launched integrated mobile, digital, and offline campaigns with product and design teams to improve speed-to-market and ensuring consistent, scalable execution across diverse regional markets.
• Launched integrated mobile, digital, and offline campaigns with product and design teams to improve speed-to-market and ensuring consistent, scalable execution across diverse regional markets.
Product Marketing Lead
Xiaomi Corporation (Jakarta, Indonesia)
Apr 2020 -Feb 2022
• Drove full-funnel user-growth strategy across ASEAN markets, boosting active user acquisition by 20% MoM and securing #1 market share through localized campaigns and performance optimization.
• Launched a new flagship product line, selling 50,000 units within 5 minutes and driving a 750% increase in monthly active users within 6 months through targeted demand-generation and localized e-commerce activations.
• Crafted market-specific value propositions grounded in consumer behavior insights, boosting conversion rates by 35% and strengthening product-market fit across diverse APAC segments.
• Aligned regional GTM and lifecycle strategy with HQ teams to deliver double-digit GMV growth in three key categories, ensuring localized resonance and ROI-positive campaign execution.
• Implemented data-driven growth frameworks to monitor CAC, retention, and reactivation funnels, increasing brand consideration and repeat-user engagement through targeted, insight-led CRM and loyalty initiatives.
• Launched a new flagship product line, selling 50,000 units within 5 minutes and driving a 750% increase in monthly active users within 6 months through targeted demand-generation and localized e-commerce activations.
• Crafted market-specific value propositions grounded in consumer behavior insights, boosting conversion rates by 35% and strengthening product-market fit across diverse APAC segments.
• Aligned regional GTM and lifecycle strategy with HQ teams to deliver double-digit GMV growth in three key categories, ensuring localized resonance and ROI-positive campaign execution.
• Implemented data-driven growth frameworks to monitor CAC, retention, and reactivation funnels, increasing brand consideration and repeat-user engagement through targeted, insight-led CRM and loyalty initiatives.
Digital Transformation Consultant
Lenovo (Beijing, China)
Oct 2018 - Mar 2020
• Launched a global collaboration platform across multiple markets, driving 54,000+ user adoptions and boosting active engagement through localized content and in-app experience optimization.
• Applied behavioral and funnel analytics to refine positioning and messaging, increasing user activation and retention by 20% QoQ and improving campaign ROI.
• Rolled out localized enablement toolkits and training programs with 10+ internal and external teams, ensuring faster regional alignment and consistent product communication.
• Established a repeatable growth framework with measurable KPIs, enabling consistent adoption, engagement, and ROI for high-impact product launches in diverse regions.
• Applied behavioral and funnel analytics to refine positioning and messaging, increasing user activation and retention by 20% QoQ and improving campaign ROI.
• Rolled out localized enablement toolkits and training programs with 10+ internal and external teams, ensuring faster regional alignment and consistent product communication.
• Established a repeatable growth framework with measurable KPIs, enabling consistent adoption, engagement, and ROI for high-impact product launches in diverse regions.
Regional Product Manager
ABB (Beijing, China)
Nov 2016 – Sept 2018
• Led a large-scale application rationalization program across the Americas, streamlining applications to improve efficiency while ensuring uninterrupted adoption and usage across regional teams.
• Built data-driven dashboards and performance frameworks for senior leadership, increasing transparency and enabling faster, insight-led decisions that accelerated rollout timelines.
• Orchestrated cross-functional collaboration with global stakeholders and external partners, delivering seamless product transitions with zero disruptions and stronger organizational alignment.
• Built data-driven dashboards and performance frameworks for senior leadership, increasing transparency and enabling faster, insight-led decisions that accelerated rollout timelines.
• Orchestrated cross-functional collaboration with global stakeholders and external partners, delivering seamless product transitions with zero disruptions and stronger organizational alignment.
Project Lead
ABB (Cary, USA)
Dec 2015 – Oct 2016
• Led marketing and growth strategy for product adoption across business units, translating product value into user-centric benefits that drove a 40% increase in active usage and improved retention across key markets.
• Partnered with cross-functional teams to launch targeted awareness and lifecycle campaigns, aligning messaging and KPIs to boost campaign performance and ensure consistency across regional executions.
• Implemented data-driven performance tracking with demand-planning and analytics teams, improving forecast accuracy, optimizing marketing spend, and enabling scalable rollouts at lower acquisition cost.
• Developed and deployed localized content frameworks, tailoring communications to diverse, multi-lingual markets and driving double-digit increases in user engagement and campaign effectiveness.
• Partnered with cross-functional teams to launch targeted awareness and lifecycle campaigns, aligning messaging and KPIs to boost campaign performance and ensure consistency across regional executions.
• Implemented data-driven performance tracking with demand-planning and analytics teams, improving forecast accuracy, optimizing marketing spend, and enabling scalable rollouts at lower acquisition cost.
• Developed and deployed localized content frameworks, tailoring communications to diverse, multi-lingual markets and driving double-digit increases in user engagement and campaign effectiveness.
IS Marketing Specialist
ABB Group (Zurich, Switzerland)
Oct 2014 – Nov 2015
• Led marketing and growth strategy for product adoption across business units, achieving a 40% increase in active usage by translating product value into clear, user-focused benefits.
• Partnered with cross-functional stakeholders to launch targeted awareness campaigns, aligning messaging and KPIs to improve engagement consistency across regions and elevate campaign performance.
• Implemented data-driven performance tracking with demand planning teams, optimizing resources, improving forecast accuracy, and enabling scalable rollouts that accelerated adoption at lower cost.
• Developed and deployed localized content frameworks, tailoring communications to diverse, multi-lingual markets and driving double-digit increases in user engagement and campaign effectiveness.
• Partnered with cross-functional stakeholders to launch targeted awareness campaigns, aligning messaging and KPIs to improve engagement consistency across regions and elevate campaign performance.
• Implemented data-driven performance tracking with demand planning teams, optimizing resources, improving forecast accuracy, and enabling scalable rollouts that accelerated adoption at lower cost.
• Developed and deployed localized content frameworks, tailoring communications to diverse, multi-lingual markets and driving double-digit increases in user engagement and campaign effectiveness.
Founder
The Social Canteen (Singapore)
Feb 2012 - July 2014
• Launched and scaled a hyperlocal discount marketplace, achieving 20% month-over-month user growth by identifying market trends and crafting tailored value propositions that resonated with target segments.
• Designed and executed data-driven acquisition and retention programs, driving double-digit increases in customer engagement and loyalty through targeted, performance-optimized growth campaigns.
• Advised early-stage startups on go-to-market strategy, accelerating market entry and refining positioning across diverse consumer sectors to strengthen adoption and revenue outcomes.
• Designed and executed data-driven acquisition and retention programs, driving double-digit increases in customer engagement and loyalty through targeted, performance-optimized growth campaigns.
• Advised early-stage startups on go-to-market strategy, accelerating market entry and refining positioning across diverse consumer sectors to strengthen adoption and revenue outcomes.
—————— Achievements ——————
ABB IS Project Manager Certified
ABB’s certification course that closely follows the Project Management Professional certification
SMU Alumni Mentor
Providing mentorship and support for soon to be graduates interested to pursue a marketing career
Global Top 5 at iSchools iConference 2013 Social Media Expo
Achieved Top 5 for an international competition by building a Social App with gamification to foster lifelong learning
Volunteer Leader
Achieved Top 5 for an international competition by building a Social App with gamification to foster lifelong learning
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